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GDPR Privacy Policy Statement

GDPR PRIVACY STATEMENT:

At Sparkl365.com, we are committed to protecting your privacy and ensuring your personal data is handled in accordance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and protect your personal information.

1. Data Controller

Tradename: Sparkl365.com
Company: LuxiMarketing Ltd, UK.
Contact Email: support@sparkl365.com

2. Data We Collect

We may collect and process the following personal data:

Name
Email address
Billing and shipping addresses
Phone number
Payment information (handled by third-party processors)
Purchase history
IP address and browser information
Any other information you provide through our website

3. How We Use Your Data

We use your personal data for the following purposes:

To process and fulfill your orders
To communicate with you about your orders and provide customer support
To send you promotional emails and newsletters (if you have opted-in)
To improve our website and services
To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: To fulfill your orders and provide related services
Consent: For sending promotional emails and newsletters
Legal obligation: To comply with applicable laws and regulations
Legitimate interests: To improve our services and enhance your shopping experience

5. Data Sharing

We may share your personal data with:

Third-party payment processors (e.g., Stripe, PayPal)
Shipping and logistics providers
Service providers who assist us with website hosting, analytics, and marketing
Legal and regulatory authorities when required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Under the GDPR, you have the following rights:

Right to access: You can request a copy of your personal data we hold.
Right to rectification: You can request corrections to your personal data if it is inaccurate or incomplete.
Right to erasure: You can request the deletion of your personal data under certain circumstances.
Right to restrict processing: You can request the restriction of processing your personal data under certain conditions.
Right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.